Shipping Policy
SHIPPING POLICY
Last updated: 4 November 2026
Thank you for shopping with us! We do our best to get your order to you quickly and safely. Here's everything you need to know about shipping.
PROCESSING TIME
Orders are processed within 1–3 business days (Monday to Friday, excluding Dutch public holidays) after payment has been received. During busy periods, such as sales, holidays and new launches, processing may take a little longer. Thank you for your patience!
You will receive a confirmation email with tracking information as soon as your order has been shipped.
SHIPPING METHODS
We work with reliable shipping carriers. The available shipping options depend on your location and the products in your order, and are shown at checkout.
SHIPPING RATES
Shipping costs are calculated at checkout based on your delivery address and the size and weight of your order. You will always see the total shipping cost before you complete your purchase.
ESTIMATED DELIVERY TIMES
(after your order has been shipped)
• Netherlands: 1–3 business days
• Belgium, Germany, Luxembourg: 2–5 business days
• Other EU countries: 3–7 business days
• Rest of the world: 5–12 business days
These are estimates. Delivery times may vary due to carrier delays, weather conditions, customs clearance or other circumstances beyond our control. In any case, we will deliver your order no later than 30 days after you place it, unless we have agreed otherwise with you.
ORDER TRACKING
Once your order has shipped, you'll receive an email with a tracking number and link so you can follow your parcel.
CHANGE OF ADDRESS
Need to change your delivery address? Please contact us at support@tiiczw.com as soon as possible. We will do our best to update it, but we cannot guarantee changes once your order has been processed for shipping. Please check your address carefully at checkout. We are not responsible for delays or non-delivery caused by an incorrect address.
LOST, DELAYED OR DAMAGED PARCELS
Until your parcel has been delivered to you, it travels at our risk. If your parcel hasn't arrived within the estimated delivery time, or arrives damaged, please contact us at support@tiiczw.com with your order number. We'll investigate with the carrier and send a replacement or issue a refund if your parcel is lost or damaged.
MISSING ITEMS
If an item is missing from your order, please contact us within 7 days of delivery so we can sort it out quickly. Some orders may be shipped in multiple parcels, so please check your shipping confirmation first.
CUSTOMS, DUTIES AND TAXES
Orders within the European Union are not subject to customs duties. For deliveries outside the EU, import duties, taxes and customs fees may apply. These are set by the destination country, are not included in our prices, and are the responsibility of the recipient. Customs clearance may also cause delays that are beyond our control.
CONTACT
Nose Trading B.V.
Calandstraat 88 F, 3125 BB Schiedam, Zuid-Holland, the Netherlands
Managing Director: Issam Samraoui
KvK: 96850418 | VAT (BTW-id): NL868172443B01
Email: support@tiiczw.com | Phone: +31 6 55618835